Direct Request #2

Direct Request #2

Remember Smart Goals? Specific, Measurable, Achievable, Relevant, and Timely? You want to be able to OBSERVE your agreed upon request in action.  Here are some important additional rules: NO EXPLAINING why you are making this direct request. We always assume that...
Direct Request #1

Direct Request #1

“So…” I ask, “Why are we here today?” The answer, 100%, is always the same: “We have communication issues…” Hmmm — Could you break that down a little for me? — I think, but have learned better than to ask. BIG topic, communication. What does that...